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Built for security and trust at scale

At Aeropay, we have the highest possible standards for security, privacy, and trust. Dive into the measures we have in place to protect businesses and consumers.

An employee at their desk, a shield and security verification points, the SOC 2 logo

Trust is our foundation

Bank-level encryption and secure transport

Aeropay protects all data in transit and at rest using industry-standard, bank-grade encryption protocols. These controls safeguard sensitive financial data against interception or tampering, ensuring that every transaction is secure from end to end.

Tokenization and data minimization

To reduce risk exposure, Aeropay tokenizes account identifiers so merchants never see raw account or routing numbers. Our Sync engine also normalizes data outputs, delivering clean, standardized account information while abstracting sensitive details from merchant systems.

OAuth-first bank linking

Our embedded Aerosync widget connects users to their banks through OAuth at more than 2,700 institutions. This eliminates risky manual entry of account and routing numbers, reduces user error, and leverages bank-native authentication for stronger protection.

Multi-factor and biometric authentication

We add multiple layers of verification to secure user access. Multi-factor authentication (MFA) and phone verification block unauthorized sign-ups, while support for Face ID and Touch ID on mobile devices enables fast, frictionless, and secure logins.

Scoped tokens and webhook security

Aeropay enforces least-privilege access with short-lived, scoped OAuth tokens that expire after 30 minutes. Webhooks are signed with secret keys, ensuring every integration point is hardened against misuse or forgery.

SOC 2 compliance

Aeropay is SOC 2 compliant, with annual independent audits verifying that our security, availability, and confidentiality controls meet enterprise-grade standards. This certification validates our commitment to protecting sensitive customer and consumer data while continuously monitoring and improving our systems.

Real-time fraud monitoring

Transactions and user behavior are continuously monitored using machine-learning models and guardrails designed to detect anomalies and prevent fraud before it impacts merchants. Our network-wide learning approach ensures smarter decisioning and stronger protection over time.

NACHA-aligned ACH operations

We handle ACH operations in strict compliance with NACHA standards, and undergo annual independent audits of our ACH processes. From assembling compliant files to monitoring return codes and optimizing retry logic, Aeropay ensures merchants stay compliant while reducing operational overhead.

Audit-ready reporting

Merchants have full visibility into their payment activity through searchable transaction histories, exports, and real-time webhooks. These tools simplify reconciliation, support compliance audits, and enable faster exception handling when issues arise.

Standardized, high-quality financial data

Our Aerosync engine aggregates data from multiple financial sources and applies FDX-style normalization. This ensures data integrity, reduces mismatches, and lowers the likelihood of failed transactions or downstream errors.

Privacy and data protection

Aeropay maintains a strict privacy posture: we only partner with accredited data providers and never sell user data. Our compliance-grade data handling ensures sensitive information is used only for its intended purpose—secure, reliable bank payments.

Role-based access controls

Within the Aeropay portal, merchants can define roles and permissions for their teams, managing access to refunds, voids, reporting, and user management. Every action is logged, providing clear audit trails for compliance and security teams.

Real-time alerts and webhooks

Merchants are notified instantly of critical events like declines, returns, or user status changes via real-time webhooks. Optional webhook signing adds an additional layer of integrity, ensuring alerts are both timely and trusted.

Secure development practices

Security is embedded in Aeropay’s software development life cycle. We employ code reviews, dependency scanning, and automated security testing (SAST/DAST) to identify vulnerabilities early and release only hardened builds.

Employee security and compliance training

Every Aeropay employee undergoes security and compliance training at onboarding and on a recurring basis. Training covers phishing awareness, data handling best practices, and SOC 2 control requirements, ensuring security is a shared responsibility across the company.

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