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Frequently Asked Questions

What is AeroPay?

AeroPay is an alternative payments company that allows customers to pay participating businesses through a direct bank transfer.

Is there an app?

No. AeroPay is web-based. There is no traditional app download required.

Where can I create an account?

Click here to create an AeroPay account.

I can't find my bank.

If you can't find your bank, contact support@aeropay.com with the name of your bank and someone from our Customer Support team will help get your bank linked.

Can I link a credit/debit card?

Unfortunately, not at this time. Your AeroPay account will link directly to your bank.

What's in it for me?

We're glad you asked! You can learn more about the consumer experience here.

How do I delete my account?

We're sad to hear you'd like to delete your account! To do so, complete this form.

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