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Making a Payment

My account is disabled

If you receive an error that your account has been disabled, this is likely due to an outstanding declined payment. If you look at the 'Activity' page in your Aeropay profile, you will see whether a recent transaction has been declined.

Please fill out the form below to resolve the issue and re-enable your account.

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Still Need Help?

Please email us at, and we'll be happy to help!

We will get to your email as quickly as we can - please do not send multiple emails, or this can inadvertently reset your place in the queue!

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