If you receive an error that your account has been disabled, this is likely due to an outstanding declined payment. If you look at the 'Activity' page in your AeroPay profile, you will see whether a recent transaction has been declined.
If this is the case, please reach out to firstname.lastname@example.org to let us know when we can retry the transaction. Once the declined payment has been resolved, your account will be re-enabled.
If you do not have a declined payment in your activity, please fill out the form below or reach out to email@example.com with the issue you're experiencing and we will work with you to solve the problem.