Rewards are deposited on AeropayDay, directly into the customer's bank account. The bank statement should show the deposit amount next to “AeroPayments”.
Additionally, they can view them in their profile in their AeroPay account.
Please email us at support@aeropay.com, and we'll be happy to help!
We will get to your email as quickly as we can - please do not send multiple emails, or this can inadvertently reset your place in the queue!