Privacy Policy

Patent protected security

We know with all the threats and new apps out there, security is a major concern. One of our primary reasons for creating AeroPay is that we were dissatisfied with the risks that were presented with old and traditional payment methods. Cash can be misplaced or stolen, and credit cards can be easily hacked. Paying with AeroPay provides the convenience of paying with cash, without the risks of carrying it.

We keep your payments safe with our patent-pending security model which uses a series of unique variables to encrypt every transaction by time and place. These unique encrypted transactions expire quickly, and only represent unique identifiers of a merchant, customer and order value. No financial information is ever stored or passed in a transaction because we do not store financial information on our system.

AeroPay leverages the Dwolla API provided by our ACH technology provider, Dwolla Inc, together with their network of bank and financial institution partners. Dwolla employs bank-level security techniques including the same standard security protocols used in online banking, and other practices used in most financial mobile apps.

AeroPay connects directly to your bank account through our partner but will never store any specific information. We will never see balances, account or routing numbers and we never store any financial PII (personally identifiable information). For example, imagine a bridge to your bank, we can create the bridge but we can never cross the bridge to see the other side. This protects you and our system since we will never retain sensitive payment information.

AeroPay also enables the latest techniques in mobile application authentication with biometric scanning and PIN codes. These are optional features, but highly encouraged. When registering an account, all users must go through 2-factor SMS verification. This is widely recognized as one of the safest methods in mobile application account registration. We’ve also enabled cutting edge remote payment technology that will enhance user experience but also contribute to security. Users will be able to securely connect to stores through patented micro-location technology, that reads the distance between two devices. This allows for an enclosed environment where the payment occurs between the customer and merchant. Soon we will be integrating facial-recognition technology in addition to our remote payment feature.

Security is not something we take lightly, it isn’t just part of our software, it is a major business objective for us. Paper cash, plastic cards and virtual credit cards are no longer the most secure methods of paying at a brick & mortar store. AeroPay aims at changing this trend and putting security at the forefront of what we do and how we do it. Questions? Feel free to reach out to us at support@aeropayments.com

Privacy is important

Privacy is important to Aero Payments, LLC (“Aero Payments” or “we” or “us”) and we want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with the information collected through the Aero Payments mobile application (the “App”). By using the App, you agree to the following terms of this Privacy Policy.

Personal Information Provided by You: The App collects information you choose to provide, which may include, for example: Name; Address; Phone number; E-Mail address; basic information about your financial accounts; Information about subscriptions or other services you receive; and Social media account ID.

If you submit any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. We may combine the information you provide with information we receive about you from other sources, such as public databases, joint marketing partners, providers of demographic information, social media platforms, people with whom you are connected on social media platforms and other third parties.

How We May Use Personal Information You Provide: We may use the information you provide to: provide you with the App’s functionality; respond to your inquiries and fulfill your requests; provide you with customer service; send administrative information to you; facilitate social sharing functionality; third parties whose products or services you request. Such third parties may use and disclose your information in accordance with their own privacy policies; our third-party service providers, to provide services such as payment processing, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other services; a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

We may also use the information you provide for certain business purposes, to include data analysis; audits; fraud monitoring and prevention; developing new products; enhancing, improving or modifying our products and services; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.

How Personal Information You Provide May Be Disclosed: We may use and disclose the information you provide as we believe to be necessary or appropriate: a) under applicable law, including laws outside your country of residence; b) to respond to requests from public and government authorities, including authorities outside your country of residence; c) to enforce our terms and conditions; d) to protect our operations; e) to protect our rights, privacy, safety or property; and f) to allow us to pursue available remedies or limit the damages that we may sustain.

We may aggregate the information that you and other App users provide. If we do, we may use and disclose such aggregated information for any purpose. Aggregated information does not personally identify you or any other user.

Other Information You Provide: This includes any information that does not reveal your specific identity or directly relate to an identifiable individual. We may use cookies and other technologies to recognize you as you use or return to the App so that we can understand how the App is used and personalize and enhance your experience. These technologies collect certain information automatically, such as information about your device, which is used to ensure the App functions properly, and information about your use of the App, which is used to understand App usage and to improve the App.

If we are required to treat this information as “personal information” (as described above) under applicable law, then we may use it for the purposes for which we use and disclose Personal Information as detailed in this Policy. Location Information: We may collect your device’s location through GPS, WiFi, satellite or cell phone tower signals. We use your device’s physical location to provide you with location-based services and content. You may be able to control such collection and/or use through your device settings.

Third Parties: This Privacy Policy does not address, and we are not responsible for, the information collection, use, disclosure or security, or other practices, of any third party, including any third party operating a service to which the App links or which is framed within the App. The inclusion of a link within the App or the App’s framing of a third party’s online service does not imply our endorsement of the third party. We are not responsible for the practices of any other app developer or provider; social media platform, operating system or wireless service provider; or device manufacturer.

Security: We use reasonable organizational, technical and administrative measures designed to protect the information you provide within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at: support@aeropayments.com.

Choices and Access: You may stop the receipt of push notifications through your device settings. If you would like to review, correct, update, suppress or delete personal information that you have provided to us through the App, you may contact usat: support@aeropayments.com. We will endeavor to comply with your request(s) as soon as reasonably practicable. We may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

Use of Services by Minors: The App is not directed to children under the age of thirteen and we do not knowingly collect personal information from such individuals. If you are at least 13 but under 18, you must obtain your parent’s or legal guardian’s permission before downloading the App.

Jurisdiction and Cross-Boarder Transfer: The App is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. The information we collect through the App may be stored and processed in any country where we engage service providers, and by using the App, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

Updates to this Privacy Policy: We may revise this Privacy Policy. Any changes will become effective when we post the revised Privacy Policy in the App. Your use of the App following these changes means that you accept the revised Privacy Policy.

Contacting Us: If you have any questions about this Privacy Policy, please contact us at support@aeropayments.com.