Privacy Policy

Patent protected security

One of our primary reasons for creating AeroPay is that we were dissatisfied with the risks that were presented with old and traditional payment methods. Cash can be misplaced or stolen, and credit cards can be easily manipulated and hacked. Paying with AeroPay provides the convenience of paying with cash, without the risks of carrying it.

AeroPay utilizes a bank verification provider to link your preferred financial institution to your AeroPay account. Additionally, we employ proprietary and third-party technical controls, such as encryption, to protect data while it resides on our systems, and further ensure the protection of consumer anonymity. We have built privacy protection into our technology, business processes, and operational procedures. AeroPay also enables the latest techniques in application authentication with biometric face ID scanning. These are optional features, but highly encouraged. All new users must go through 2-factor SMS verification to confirm that they are indeed the individual creating an account.

Cash and credit/debit cards are no longer the most secure methods of paying a merchant. AeroPay aims at changing this trend and putting security at the forefront of what we do and how we do it. Questions? Feel free to reach out to us at support@aeropay.com.

Privacy is important

Privacy is important to Aero Payments, Inc. (“Aero Payments” or “we” or “us”) and we want you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with the information collected through the Aero Payments  application (the “App”). By using the App, you agree to the following terms of this Privacy Policy.

Personal Information Provided by You: The App collects information you choose to provide, which may include, for example: Name; Address; Phone number; and E-Mail.

We may combine the information you provide with information we receive about you from other sources, such as public databases, joint marketing partners, providers of demographic information, social media platforms, people with whom you are connected on social media platforms and other third parties.

How We May Use Personal Information You Provide: We may use the information you provide to: provide you with the App’s functionality; respond to your inquiries and fulfill your requests; provide you with customer service; send administrative information to you; facilitate social sharing functionality; third parties whose products or services you request. Our third-party providers supply services such as payment processing, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other services; a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).

We may also use the information you provide for certain business purposes, to include data analysis; audits; fraud monitoring and prevention; developing new products; enhancing, improving or modifying our products and services; identifying usage trends; determining the effectiveness of our promotional campaigns; and operating and expanding our business activities.

How Personal Information You Provide May Be Disclosed: We may use and disclose the information you provide as we believe to be necessary or appropriate: a) under applicable law, including laws outside your country of residence; b) to respond to requests from public and government authorities, including authorities outside your country of residence; c) to enforce our terms and conditions; d) to protect our operations; e) to protect our rights, privacy, safety or property; and f) to allow us to pursue available remedies or limit the damages that we may sustain.

We may aggregate the information that you and other App users provide. If we do, we may use and disclose such aggregated information for any purpose. Aggregated information does not personally identify you or any other user.

Other Information You Provide: This includes any information that does not reveal your specific identity or directly relate to an identifiable individual. We may use cookies and other technologies to recognize you as you use or return to the App so that we can understand how the App is used and personalize and enhance your experience. These technologies collect certain information automatically, such as information about your device, which is used to ensure the App functions properly, and information about your use of the App, which is used to understand App usage and to improve the App.

If we are required to treat this information as “personal information” (as described above) under applicable law, then we may use it for the purposes for which we use and disclose Personal Information as detailed in this Policy. Location Information: We may collect your device’s location through GPS, WiFi, satellite or cell phone tower signals. We may use your device’s physical location to provide you with location-based services and content. You may be able to control such collection and/or use through your device settings.

Third Parties: This Privacy Policy does not address, and we are not responsible for, the information collection, use, disclosure or security, or other practices, of any third party, including any third party operating a service to which the App links or which is framed within the App. The inclusion of a link within the App or the App’s framing of a third party’s online service does not imply our endorsement of the third party. We are not responsible for the practices of any other app developer or provider; social media platform, operating system or wireless service provider; or device manufacturer.

Security: We use reasonable organizational, technical and administrative measures designed to protect the information you provide within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us at: support@aeropay.com.

Choices and Access: If you would like to review, correct, update, suppress or delete personal information that you have provided to us through the App, you may contact us at: support@aeropay.com. We will endeavor to comply with your request(s) as soon as reasonably practicable. We may need to retain certain information for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.

Use of Services by Minors: The App is not directed to children under the age of thirteen and we do not knowingly collect personal information from such individuals. If you are at least 13 but under 18, you must obtain your parent’s or legal guardian’s permission before creating an account and be the legal age to purchase products/services through the App.

Jurisdiction and Cross-Boarder Transfer: The App is controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. The information we collect through the App may be stored and processed in any country where we engage service providers, and by using the App, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country.

Updates to this Privacy Policy: We may revise this Privacy Policy. Any changes will become effective when we post the revised Privacy Policy in the App. Your use of the App following these changes means that you accept the revised Privacy Policy.

Contacting Us: If you have any questions about this Privacy Policy, please contact us at support@aeropay.com.

Last Updated
July 2021