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Case Study

Revolutionizing California’s cannabis delivery industry

About
Honor Roll Delivery

Honor Roll Delivery is a leading cannabis delivery service in California, providing safe, reliable, and convenient access to recreational and medicinal cannabis products.

What
Honor Roll Delivery
wanted to solve

The cannabis industry, particularly in California, faces significant challenges due to federal regulations that prevent traditional financial institutions from supporting transactions. Businesses and customers often rely on cash, increasing the risk of theft and creating inefficiencies for both the buyer and seller.

Cash handling poses a risk to delivery personnel, customers, and the businesses themselves, especially in a state where cannabis sales are projected to reach $5 billion annually. Delivery services, in particular, face challenges with cash transactions as they are conducted outside the security of a storefront. Customers, too, are inconvenienced by the need to withdraw cash and face ATM fees, further complicating the purchasing process.

Aeropay boosts revenue by offering cashless options, enabling customers to place larger orders even when low on cash or without any cash on hand.

Jared Kikuchi, Finance Manager, Honor Roll Delivery

How they solved it

Aeropay offered Honor Roll Delivery a secure and efficient digital payment solution tailored specifically to the cannabis industry. By utilizing Aeropay, Honor Roll Delivery could provide cashless transactions that link directly to the customer’s bank account, significantly reducing the risks of handling cash. Customers can now prepay for their orders when placing them online, eliminating the need for cash during delivery.

Additionally, Aeropay’s platform has been designed to boost revenue by enabling larger order sizes, even when customers don’t have cash on hand. Its seamless integration with popular eCommerce platforms such as I Heart Jane also ensures a smooth, one-click checkout experience for customers, aligning perfectly with the digital shopping habits of today’s consumers.

Security

Aeropay reduces the risk of theft and loss by removing cash from cannabis transactions.

Convenience

Customers appreciate the ease of cashless payments and the ability to tip delivery drivers.

Customer Loyalty

75% of Aeropay users return, strengthening customer relationships.

The results

  • 400% YoY increase in Aeropay volume: Honor Roll Delivery experienced significant growth in cashless transactions.
  • Increased customer satisfaction: Aeropay's tipping feature allowed customers to appreciate delivery personnel, leading to enhanced customer loyalty and positive feedback.
  • Enhanced security: The use of Aeropay’s Automated Clearing House (ACH) payment system eliminated the risks associated with cash handling, ensuring safer transactions for both the business and its customers.
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